AFTER-SALES SERVICE REQUEST

The OrigaLys team is at your service. Please, fill the below form to report your issue and ask for support.

Needed elements for the maintenance

NOTE: Please, collect all these elements and load it in the below form. Without those data, support is not possible.

Fill the form with the needed elements

First Name*

Last Name*

Company/Institution/Final user

Email*

Phone Number*

Device (E.g. OGF500)*

SOFTWARE (OM5 or OV2)*

Serial number*

Description of the issue*

Load the folder (ZIP files, which includes all the necessary elements)*

Support team

Firoozeh Faramarzi

International Technical Support

firoozeh.faramarzi@origalys.com

+33 6 56 80 12 02

Maxime Valay

Application Engineer

maxime.valay@origalys.com

+33 7 82 88 97 90
+33 9 72 64 78 52

NEW HQ POSTAL ADDRESS: SAS OrigaLys ElectroChem, 555 chemin du Bois, 69140 Rillieux-la-Pape, France.

NEW DELIVERY ADDRESS: SAS OrigaLys ElectroChem, 16 rue André Le Nôtre, 69140 Rillieux-la-Pape, France.

Phone: +33 9 54 17 56 03

Schedule: from Monday to Friday 9h00 AM - 05h30 PM (Paris GMT)

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